Customer satisfaction is our number one priority. What sets us apart from competitors is our 360-degree approach to our customers’ businesses. Beyond providing flooring products, we offer an industry-leading portfolio of customer programs and services designed to support the success of our customers.
We provide targeted and innovative services to meet customers’ needs in the areas of logistics, customer service, education and training, sales and credit. Not only do we tap extensive internal capabilities, we also leverage our partner manufacturers’ programs to provide the best of the best in the industry.
For customers who operate in unique or different segments of the business—builder, commercial, retail, property management or Shop-At-Home—we have programs and services tailored to their needs as well.
Our training programs cover a wide range of product categories.
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With a tremendous amount of square footage in warehouse space and state of the art transportation management, we can deliver your products on time, every time. We also leverage our financial strength to ensure we have the products you need in stock when you need them.
We maintain multiple regional Call Centers to support our customers. Staffed with experienced industry professionals, the Haines team not only has the knowledge but the personal touch to help our customers solve any problem. Contact Us >
The largest Sales Team in the industry provides product knowledge, training and support to ensure our customers have the products and solutions to win in their market.
CREDIT & FINANCIAL SERVICES
Our credit professionals partner with our customers to implement solutions to help them grow their businesses even in the most challenging economic times. Partner With Us >